Website Support Services

  • Basic Package

    $55.00/mo
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    • WordPress Core Updates

      Theme/Plugin Updates

      Daily backups (Stored on Amazon S3 for 30 days)
  • Complete Package

    $165.00/mo
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    • WordPress Core Updates

      Theme/Plugin Updates

      Daily backups (Stored on Amazon S3 for 30 days)

      24/7 Security Monitoring

      Site uptime monitor with SMS alerts
  • Professional Package

    $110.00/mo
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    • WordPress Core Updates

      Theme/Plugin Updates

      Daily backups (Stored on Amazon S3 for 30 days)

      Monthly report

      Performance Monitor

      One Hour of Developer Support
  • Professional Package - 2 Hours of Support

    $165.00/mo
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    • WordPress Core Updates

      Theme/Plugin Updates

      Daily backups (Stored on Amazon S3 for 30 days)

      Two hours of WordPress support per month - hours accumulate each month

      Monthly report
  • Security Package

    $110.00/mo
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    • WordPress Core Updates

      Theme/Plugin Updates

      Daily backups (Stored on Amazon S3 for 30 days)

      24/7 Security Monitoring

      Site up time monitor with SMS and email alerts

      Performance Monitor
  • Developer Support Services - 40 Prepaid Support Hours

    $3200.00AUD One Time
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    • Prepaid block of 40 support hours at discounted rate - 10% off
  • Developer Support Services - 10 Prepaid Support Hours

    $900.00AUD One Time
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    • Prepaid block of 10 support hours at discounted rate - 5% off
  • One Off Website Updates

    $165.00AUD One Time
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    • One off support to update WordPress core and all plugins
      Take backup of website
      Update WordPress
      Update plugins
      Test and resolve any issues
      Provide report of work completed
  • Staging Server

    $100.00AUD One Time
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    • Create a staging site for initial backups
      Copy site to staging site
      Perform initial backups
      Test and resolve any issues
      Apply updates to live site
  • Server Management

    $1815.00/yr
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    • Net Ninjas take away the headaches of updating, monitoring and restarting critical services for your web server. Our sysadmins can manage your server to ensure that it receives the attention it needs and keep everything running smoothly. Our services include the hands on support, and also proactive monitoring with alerts.

      Here is what's included in the Server Management package

      * Software Updates & Critical Patching
      * MYSQL/MariaDB Database monitoring and management
      * 24/7 hardware monitoring with SMS and email alerts
      * Operating System and Control Panel Management
      * Server level backups
      * Anti-virus & Security Hardening
      * Web server (Apache / NGINX / Litespeed) optimisation
  • Clean Hacked Website

    $330.00AUD One Time
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    • When your site has been compromised by attackers it is incredibly important to restore it to working order as quickly as possible. But cleaning up a hacked website can be difficult if you have never done it before. Let our team of seasoned Security Analysts take care of it for you quickly and professionally.